Terms and Conditions
Welcome to www.clubsaltie.com. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our site.
Owner: Lucky Threads
Operating Hours: Monday to Saturday, 10:00 AM - 6:00 PM, IST.
1. General Information
1.1. Website Ownership
This website is operated by Lucky Threads, offering apparel under the brand name Saltie.
1.2. Eligibility
By using our website, you confirm that you are at least 18 years old or have parental/guardian consent if under 18.
2. Products and Services
2.1. Product Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
2.2. Product Descriptions
We strive to provide accurate product descriptions and images. However, minor variations in color or design may occur.
3. Pricing and Payments
3.1. Prices
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
3.2. Payment Methods
We accept major payment methods, including credit cards, debit cards, and UPI. Payments must be made at the time of order placement.
3.3. Errors
If there is an error in pricing, we will notify you and allow you to cancel or proceed with the order at the correct price.
4. Order Processing
4.1. Order Confirmation
Once you place an order, you will receive a confirmation email with order details.
4.2. Cancellation Policy
Orders can only be canceled before they are shipped. For cancellations, contact us at hello@clubsaltie.com.
4.3. Shipping
- Orders are processed during our working hours (Monday to Saturday, 10:00 AM - 6:00 PM IST).
- Shipping times may vary based on your location.
5. Returns and Refunds
5.1. Returns
You may return items within 3 days of delivery if they meet our return criteria (unused, tags intact, in original packaging).
5.2. Refunds
Refunds will only be processed in the form of a gift card equivalent to the selling amount/MRP minus a return fee of ₹150, which can be used within 6 months. Gift cards are non-refundable and are only redeemable at our online store.
5.3. Non-Returnable Items
Items marked as “Final Sale” or customized products cannot be returned.
6. Intellectual Property
6.1. Content Ownership
All content on www.clubsaltie.com, including text, images, logos, and designs, is the intellectual property of Lucky Threads or its licensors. Unauthorized use is prohibited.
7. User Conduct
7.1. Prohibited Activities
You agree not to:
- Violate any applicable laws.
- Use the website for fraudulent purposes.
- Post or transmit harmful or offensive content.
8. Limitation of Liability
8.1. Liability Limitation
We are not liable for indirect, incidental, or consequential damages arising from your use of the website or purchase of our products. In case of a dispute, our liability is limited to the purchase amount of the product(s).
9. Privacy Policy
9.1. Agreement
By using this website, you agree to our Privacy Policy.
10. Governing Law and Jurisdiction
10.1. Jurisdiction
These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Mumbai, India.
11. Amendments to Terms
11.1. Updates
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on this page.
12. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
- Email: hello@clubsaltie.com
- Phone: +91 70457 19035
- Address: Mumbai, India
- Working Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST